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Ongoing Support

Your website isn't a one-time project. It's a living asset that needs a partner.

Most agencies disappear after launch day. We don't. Your Wix Studio site needs ongoing care to stay fast, secure, and competitive, and your business keeps evolving long after the initial build. Our ongoing support plans give you a certified Wix Studio team in your corner, every month, without the cost of hiring in-house.
Whether you need regular content updates, performance monitoring, new feature development, or simply the confidence of knowing an expert is watching over your site, we've built a support model that works the way your business does.

What's Covered

Content Updates

Text changes, new images, blog posts, product additions, team member updates, handled quickly, professionally, and correctly.

Performance Monitoring

Monthly Core Web Vitals checks, uptime monitoring, and proactive speed optimisation to keep your site fast and ranking well.

SEO Health Checks

Monthly technical SEO audits: broken links, missing meta tags, crawl errors, and indexing issues identified and resolved.

Feature Development

New pages, Velo functionality, app integrations, and design updates are queued, prioritised, and delivered monthly

Backup & Security

Regular SMS backups, Wix app update management, so you're always updated with the latest features.

Monthly Reporting

A plain-English report each month covering what was done, site health status, traffic highlights, and upcoming recommendations.

Why a Retainer Makes More Sense Than Ad-Hoc

Priority access. Retainer clients always move to the front of the queue. Ad-hoc clients wait.
Institutional knowledge. We know your site inside out; no briefing from scratch every time you need a change.
Proactive, not reactive. We spot and fix problems before they affect your rankings or your users.
Predictable cost. One monthly fee. No surprise invoices. No hourly guesswork.
A long-term partner. We track your site's performance month over month and bring you opportunities — not just fixes.

Who This Is For

SMBs without in-house web expertise who need a trusted team to handle their site professionally.
E-commerce brands whose online store is revenue-critical and cannot afford downtime or performance issues.
Fast-growing startups that are constantly updating content, launching campaigns, and adding new features.
International businesses managing multilingual content across multiple regions who need a team that understands the complexity

The Wix Monster Difference

Any freelancer can offer maintenance. What makes Wix Monster different:

Dual certified Wix Studio experts - both design and development covered under one plan.
12 years of exclusive Wix experience - we've seen every edge case and know how to handle them.
Two studios (Tel Aviv + Prague) - broad timezone coverage for faster response times.
Velo development capability - if your Growth plan work requires backend code, we write it.

Clients Trust Us With Their Most Important Digital Asset

"Having Wix Monster on retainer is like having a senior web team in-house at a fraction of the cost. They're proactive, fast, and they actually understand our business."

Yael - Enso